Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
MEM23118A Mapping and Delivery Guide
Apply production and service control techniques
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | MEM23118A - Apply production and service control techniques |
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Description | This unit of competency covers the application of techniques for production and service control to maintain efficient and effective supply of product or service delivery to customers and to provide data for improvements to enhance competitiveness. This unit includes monitoring and measurement of quality, costs, quantities and reliability of processes in the value chain, including maintenance activities to ensure customer requirements. It requires the use of statistical process control (SPC), and control charts and the graphical representation of results. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | This unit applies to individuals who are required to control production and/or service delivery processes to ensure quality and for product manufacture or the provision of services to defined quality and operational requirements. It is suitable for people working as service providers, supervisors or technicians and those pursuing manufacturing, engineering or related technical qualifications and careers. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | MEM30012A Apply mathematical techniques in a manufacturing, engineering or related environment | ||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Establish scope of required production or service control |
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